Job Type: Full-Time
Sector: Support
London
This is an excellent opportunity for an IT support professional, looking for experience in a sector-leading business, to gain exposure to some of the industry’s largest organizations.
With 30 years of tech expertise under our belt, you’ll have the chance to advance your skill set and experience within a knowledgeable team and develop your career as we continue to grow.
So, if you have the skills and experience we’re looking for and are eager to develop professionally as a valued member of our team, then we want to hear from you!
As a Post-Sales Support Engineer, you will be responsible for offering technical support to our customers, partners and Sales Team, with a specific focus on EMEA.
As a trusted advisor to our customers, you will provide key assistance and complex troubleshooting for all technical support and helpdesk queries, ensuring a speedy and efficient resolution.
As part of the Global Post-Sales Support Team, you will help provide solutions to business challenges whilst using your technical expertise and knowledge of the market to contribute to service revenue generation.
Additionally, you will:
To be considered as a Post-Sales Support Engineer, you will need:
VMware experience would be beneficial to your application, as would knowledge of GPU Hardware (NVIDIA, AMD).
An understanding of PCoIP, Citrix, and other remoting protocols would also be advantageous.
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