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New security vulnerabilities have been disclosed. Please read this notice and the relevant advisories carefully to understand the risks and resolution steps that you may need, or may want, to make within your organization.
Amulet Hotkey is working with technology partners to investigate potential impact to our products. This notice will be updated as information becomes available. See vendor guidance below which may list additional vulnerabilities.
For any product issues, please raise a support ticket with us. Support tickets let you track any issue you have with a product, and follow it through to a resolution.
Americas Support
+1 (833) 668-2834
Monday through Friday, 8:30AM to 6:00PM EST/EDT
US Federal customers should note that support correspondence can involve non-US citizens. Protect CUI (critical unclassified information) accordingly.
For US citizen support, email for US business hours coverage.
Europe Support
+44 (0) 20-7960-2400
Monday through Friday, 8:30AM to 6:00PM WET/WEST
Asia Pacific Support
+61-409-930-884
Monday through Friday, 8:30AM to 6:00PM AEST
When you contact our support teams by phone or by email, please provide the following details from the label on the unit:
Also provide a brief description of the setup you are using:
Email any system logs or screen shots available to the relevant contact address.
Click the Resources button to access the latest product software.
All of our products come with a hardware warranty. See the Product Warranty Table and Product Warranty Statement for full details.
Click the Resources button to access all product documentation, including:
Manuals, Quick Start Guides and Knowledge Base Articles (KBAs).
Resources
Send us your documentation feedback
If you find an error in our documentation, or have suggestions for improvements, you can submit your feedback with the Documentation Feedback button.
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